You can get a free replacement for your Cloud Cam

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Let’s start with bad news: Amazon is ending support for Cloud Cam this year. The company launched the proprietary security camera system in 2017, but after just five years on the market, it’s shutting down for good. The good news is that you won’t be left without a security camera option, as Amazon is giving affected customers a Blink Mini for free.

As reported by MacRumors, Amazon is ending support for Cloud Cam products and apps on December 2, 2022. When they say “end support,” they mean it too: once the deadline is reached, your cameras and their apps stop working, and all data will be deleted, including all your saved recordings. That gives you about six months to save all the videos from your Cloud Cam app before they disappear forever.

If you’re a happy Cloud Cam user, this news might be a little shocking. Most of us don’t expect a product to become totally useless when the manufacturer of that product arbitrarily decides “it’s time”. After all, most technology can be used or reused after a company drops support. Although you may not receive updates or new features, you can generally expect to use some or all of the features you originally paid for, at least until the product is discontinued. to function by itself. Not this time.

Amazon will give you a Blink Mini for your Cloud Cam

Based on the comment sections of articles reporting this news, it seems that customers are feeling a bit burnt out by this business practice. Amazon presumably saw this coming, and they seem to be trying to soften the blow by offering a free transition to Blink, the camera company that Amazon acquired the same year they launched Cloud Cam. As long as your Cloud Cam has been active within the last six months, you are eligible to receive a Mini turn signal (usually $34.99) for each active Cloud Cam device on your account. Additionally, if you have a Cloud Cam Key Edition, you will receive both a Blink Mini and a Fourth Generation Echo.

You will also receive a one-year subscription to Blink Subscription Plus, which typically costs $10 per month/$100 per year. After the year is over, you can decide to renew the subscription, downgrade to the basic tier for $3 per month/$30 per year, or not to subscribe at all, which will severely limit the usefulness of Blink Mini. However, if all you want are essential features like live view, motion alerts, and two-way audio, the free plan should work for you.

You can claim your free Blink Mini via email: Amazon should send a message to the email address associated with your Cloud Cam account detailing instructions on how to claim your new cameras, as well as your new Echo, if you are eligible.

Unfortunately, that’s about the only step you can take as a Cloud Cam user. Because Amazon requires the use of the Cloud Cam app to use these cameras, the devices will stop working on December 2. Maybe someone will figure out how to hack them in order to at least save them from the junk heap, but until then, it’s a frustrating story for several reasons. It makes me hesitant to buy a product that requires an app or an account to work; smart devices are a prime example, but cloud gaming is another.

Take the Kingdom Hearts games on nintendo switcheg: When you purchase these titles on the Switch, you are not purchasing the game, you have only purchased access to stream the game via the cloud. If you have a good internet connection, it might seem fine at first, but what happens when they shut down your game servers one day? If Nintendo had made the games available as a physical copy or download, you’d be fine, but since you don’t actually own a copy, you’re out of luck.

This kind of business practice is concerning, that’s for sure. I’m fine with subscriptions in theory, as long as they justify the costs. But I’m not okay with throwing the technology away just because a company decides they don’t want me to use it anymore.

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